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IDProjectCategoryView StatusLast Update
0002911Composrticketspublic2016-11-03 04:01
ReporterChris GrahamAssigned ToChris Graham 
SeverityFeature-request 
Status resolvedResolutionfixed 
Product Version 
Fixed in Version 
Summary0002911: Merge messaging system with tickets system
DescriptionInstead of notifications sytem creating a message, create a ticket.

Copy the "who's read this" feature from the messaging system into the tickets system.

Make sure it's very easy to assign a ticket to yourself.

Delete all the staff_messaging addon files.

Remove staff_messaging from the tracker.

Update tut_support_desk tutorial.
TagsRisk: Deprecates functionality, Risk: Major rearchitecting
Time estimation (hours)3
Sponsorship open

Relationships

related to 0000375 resolvedChris Graham Change reported posts addon to general reporting addon, and merge with tickets 

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Issue History

Date Modified Username Field Change
2016-10-29 23:42 Chris Graham New Issue
2016-10-29 23:43 Chris Graham Relationship added related to 0000375
2016-10-29 23:43 Chris Graham Tag Attached: Risk: Deprecates functionality
2016-10-29 23:43 Chris Graham Tag Attached: Risk: Major rearchitecting
2016-11-03 04:01 Chris Graham Status non-assigned => resolved
2016-11-03 04:01 Chris Graham Resolution open => fixed
2016-11-03 04:01 Chris Graham Assigned To => Chris Graham