View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0000124 | Composr | ecommerce | public | 2010-04-07 20:39 | 2022-08-15 01:57 |
| Reporter | Chris Graham | Assigned To | |||
| Severity | Feature-request | ||||
| Status | non-assigned | Resolution | open | ||
| Product Version | |||||
| Fixed in Version | |||||
| Summary | 0000124: Support for reversing sales from the payment gateway's end | ||||
| Description | Support for eCommerce hooks to sense when a payment was reversed, so it can be undone. Put this into the default eCommerce hooks we have (shopping cart, usergroup subscription). | ||||
| Tags | No tags attached. | ||||
| Time estimation (hours) | 3 | ||||
| Sponsorship open | |||||
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This one seems important, but practically a refund scenario is rare, and there's no guarantee every eCommerce hook would be able to do a reversal (depending on exactly what it is doing). So currently we are just documenting clearly in the new version of the eCommerce tutorial what to do to do a reversal. It would be a nice feature though. |
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If implemented it should work well with the sales log. Deleting a sale would provide a checkbox to also reverse the purchase, or a message if it is not possible for a particular product. |
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We would want to implement calls to TaxCloud so refunds are filed. |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2017-01-18 17:27 | Chris Graham | Note Added: 0004688 | |
| 2017-01-25 13:10 | Chris Graham | Note Added: 0004705 | |
| 2017-03-27 14:18 | Chris Graham | Note Added: 0004906 | |
| 2022-08-15 01:57 | Chris Graham | Summary | Support for reversing sales => Support for reversing sales from the payment gateway's end |
