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IDProjectCategoryView StatusLast Update
0003577Composrgalleriespublic2018-04-16 20:09
ReporterRishi SaravananAssigned ToChris Graham 
SeverityFeature-request 
Status resolvedResolutionfixed 
Product Version 
Fixed in Version 
Summary0003577: Thumbnails no longer showing in youtube videos added to galleries
DescriptionHello,

I didn't see this in the issue tracker list, so perhaps it hasn't been noticed yet.

It appears that after March 2nd (I didn't realize that something was off until today), when we add a youtube video to our galleries, the thumbnail doesn't show up along with it. Youtube must have changed something in it's coding which is no longer compatible.
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Chris Graham

2018-04-09 23:57

administrator   ~0005660

Thanks for the report Rishi. I'll get back to you on this soon.

Chris Graham

2018-04-16 17:50

administrator   ~0005662

Hello,

I couldn't actually reproduce this, either via an automated test set I just created, or manually testing on your site. I also reviewed some of your recent YouTube videos in the galleries and they did seem to have valid thumbnails.

Can you point me to a failing example on your site, and the browser you used?

Rishi Saravanan

2018-04-16 19:10

reporter   ~0005663

Hmm. Enclosed is a screenshot of what it looks like for me. Looks the same in Chrome, firefox and Safari.

Just now I tried to add another youtube video to see if the same thing is happening. Now I'm getting the following error when trying to add video--

File -> '/home/saiva/public_html/sources/failure.php'
Line -> 693
Function -> 'die_html_trace'
Args -> array ( 0 => 'SSL certificate problem: unable to get local issuer certificate (version: 9.0.2, PHP version: 5.5.9-1ubuntu4.11, URL: /cms/pg/cms_galleries/_av/index.php?keep_fatalistic=1&uploading=1)', )

Rishi Saravanan

2018-04-16 19:11

reporter  

Screen Shot 2018-04-16 at 9.09.30 AM.png (369,565 bytes)

Chris Graham

2018-04-16 20:05

administrator   ~0005664

I see. SSL youtu.be URLs were not working.

I have applied a fix for that, and also updated your trusted SSL certificate file.

Rishi Saravanan

2018-04-16 20:09

reporter   ~0005665

working now, thanks Chris

Issue History

Date Modified Username Field Change
2018-04-03 22:06 Rishi Saravanan New Issue
2018-04-09 23:57 Chris Graham Note Added: 0005660
2018-04-16 17:50 Chris Graham Note Added: 0005662
2018-04-16 17:50 Chris Graham Status non-assigned => closed
2018-04-16 17:50 Chris Graham Assigned To => Chris Graham
2018-04-16 17:50 Chris Graham Resolution open => unable to reproduce
2018-04-16 19:10 Rishi Saravanan Note Added: 0005663
2018-04-16 19:11 Rishi Saravanan File Added: Screen Shot 2018-04-16 at 9.09.30 AM.png
2018-04-16 20:05 Chris Graham Note Added: 0005664
2018-04-16 20:05 Chris Graham Status closed => resolved
2018-04-16 20:05 Chris Graham Resolution unable to reproduce => fixed
2018-04-16 20:09 Rishi Saravanan Note Added: 0005665