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IDProjectCategoryView StatusLast Update
0003758Composrcore_cnspublic2019-11-12 22:43
Reporterlarrykh465Assigned ToChris Graham 
SeverityFeature-request 
Status resolvedResolutionfixed 
Product Version 
Fixed in Version 
Summary0003758: Admins can not see users that have not validated their e-mail addresses
DescriptionWhen a user joins, they may need to self-validate their e-mail address (depending on configuration).
If they do not do this, there is no obvious way for the admin to do it.

The member directory filters out members who have not completed the process properly (for usability).
The admin_unvalidated module in the Admin Zone deals with regular kind of validation. It is possible to subject members to staff-validation, but this is something else.
The delurk tool would allow deleting members who did not self-validate if 0000419 was implemented, but that is removing them not aiding them.

There is a solution already, but the admin may not realise it. They can instruct the user to do a password reset. If they can successfully go through that it'll self-validate them as a side-effect (this is an intentional feature, because it is always possible any email will not be delivered, such as the one sent at joining).

You could also blank out the m_validated_email_confirm_code field for the member's f_members row.

To make this more user-friendly, we might consider adding support for the member directory to show members who have not self-validated. Perhaps this would be hidden in the UI but activated via a special link from the admin_unvalidated module. Also, we can consider reviewing the documentation.
Steps To ReproduceOriginal report:

Just starting with baby steps using this cms I like it Thanks
I was having problems getting the mail server to work when it found an issue related to the database.
If I join (new member) and enter credentials all goes well till the mailer doesn't work leaving the new user with no way to validate.
Problem is if you go into the admin to validate, the new user is not listed any where to edit, add or validate.
The new user is in the database.
If you try to add the same user name it wont let you, nor can you try to join again because the cms says that the user already exist so the only way to fix is to drop the record from cms_f_members via phpmyadmin.
After I fixed the mailing on my server all works as expected after the user validates the email
TagsRoadmap: v11
Time estimation (hours)1.2
Sponsorship open

Relationships

related to 0000419 resolvedChris Graham Add the ability to delete members with unconfirmed registration emails to the "Delete lurkers" 
related to 0000676 non-assigned Represent member email validation in CSVs 

Activities

Chris Graham

2019-01-20 22:45

administrator   ~0005905

Issue updated with more clarity on the issue - this would be a feature request, rather than a bug.

Issue History

Date Modified Username Field Change
2019-01-18 05:01 larrykh465 New Issue
2019-01-20 22:45 Chris Graham Severity Minor-bug => Feature-request
2019-01-20 22:45 Chris Graham Category unvalidated => core_cns
2019-01-20 22:45 Chris Graham Summary invalidated user not showing via admin. => Admins can not see users that have not validated their e-mail addresses
2019-01-20 22:45 Chris Graham Description Updated View Revisions
2019-01-20 22:45 Chris Graham Steps to Reproduce Updated View Revisions
2019-01-20 22:45 Chris Graham Time estimation (hours) => 1.2
2019-01-20 22:45 Chris Graham Note Added: 0005905
2019-01-20 22:45 Chris Graham Relationship added related to 0000419
2019-06-27 01:57 Chris Graham Relationship added related to 0000676
2019-06-27 21:35 Chris Graham Tag Attached: Roadmap: v11
2019-11-12 22:43 Chris Graham Assigned To => Chris Graham
2019-11-12 22:43 Chris Graham Status non-assigned => resolved
2019-11-12 22:43 Chris Graham Resolution open => fixed