Admin cannot log in

Long time since I've been here. Infact it may have been 5 years since I did any admin work on my ocPortal website.

I decided its time to upgrade or modify my existing website. Well, imagine my suprise when I couldnt log in. Frustrating. So what do I do? Maybe easier to delete the whole thing and install the newest version?

Also, my website is hosted by Arvixe, is that still a preferred host or is thrre a more preferred host? Thanks for any help in pointing me in a direction that can solve my issues.

My website is Art and Imagination of David L Friend
Ignore the forum as its been in chaos mode for 5 years.

Hi David ,

You can regain access if you're locked out of an account using these instructions:
Composr Tutorial: Disaster recovery - Composr

Do it the database method.

If you can't get the 'md5' thing mentioned working, you can enter a plain text password and use 'plain' for the m_password_compat_scheme value instead of 'md5').

Re Arvixe…

We did have a partnership with them long ago. Then they were taken over, the Arvixe CEO left, and most of the support staff were made redundant - and things descended into absolute chaos, with sites down for days. I think they're recovered a lot since, but it's left a bitter taste with me and now as a matter of principle we don't recommend any particular web hosting.
Go based on what gets good reviews in the moment and matches the price range you're comfortable with. Particularly look at sites that aren't just giving fake reviews for affiliate clicks and have actually published compative measurements of performance on the webhosts.

Well, thanks Chris. As I had said it was 5 years or so since I accessed the management portions of my website and in trying to get in using my last known login and password failed. I looked deeper in my old notes and found another password for admin. This allowed me access. So in in now.

I am wanting to install Composr on my web host Arvixe and rebuild my website - but Arvixe is saying I'll need a VPS account. Strange to me, it seems… and in checking with GatorHost they are also saying I need a dedicated VPS.

Am I getting bamboozled by sales people (I thought I was talking with tech staff) who just need to sell more expensive type of accounts or is Composr just that demanding of resource that shared servers won't work?

Should not be a problem on shared hosting. Is it that you're asking sales people if it'll work and this is what they say? I'd say sales people don't know what they are talking about in general, even most hosting tech support people don't.

I sent a message to Arvixe Tech support and got a reply…

My question "So if I want to install Composr on Arvixe, I can only do it on a VPS class account? I couldnt put it on a personal class or business class account? Am I understanding you correctly?

Currently you are hosting ocPortal Version 9.0.18 on my reseller class account, which I assume is a shared server. I'm sure you know ocPortal is what composer developed from. Is the composr CMS so different from ocPortal CMS that I can only do this on a dedicated VPS account or is this just Arvixe policy?"

Arvixe reply… "Hello,

Thank you for reaching out to us !

I recognize the importance of the composer query. Unfortunately, the shared server supports only the default version of the composer 1.6. Yes, for the higher versions to be supported, you will have to opt for a VPS plan.

If you have any further questions, please feel free to contact us. We are available 24x7.

Thank you,

Riyona D
Web Advisor
Arvixe Web Hosting | http://www.arvixe.com"

So I guess Arvixe makes a difference  between composer versions. Did versions after version 1.6 do something that would trigger a VPS or dedicated server?

I think there is some confusion between Composr which doesn't have a 1.6 release and Composer which does?

I wrote back to Arvixe about what seems like a misunderstanding on their part…

I dont think you are understanding something… there is no 1.6 version of Composer. Perhaps you are mistaking this CMS with som other CMS?

I am running ocPortal 9.0.18 on Arvixe hosting. ocPortal was rebranded at version 10.xx to Composr there is no 1.6 version of Composr.

These are the basic hosting requirements to run the current version of Composr.

PHP 5.1 or higher, with the following supported: GD2Memory limit 64MB+MySQL 5.5.3 or higher. Apache or IIS recommended. 50MB of disk space

You can find more technical info at,
Composr Tutorial: Webhosting for Composr - Composr

~~~~~~~~~~~~~~

Here is the reply…

Hello,

Thank you for reaching out to us with the clarification.

I am glad to help you with installing the latest version of Composr, upon checking the server requirements of Composr which are available on the shared platform and I suggest you to try installing the latest version of Composr on your end if suppose it does not work then you can opt for a VPS plan where you will have complete root access.

If you have any further questions please feel free to contact us. We are available 24x7.

Thank you,

Shreeksha S
Web Advisor
Arvixe Web Hosting | http://www.arvixe.com

Chris Graham said

Hi David ,

You can regain access if you're locked out of an account using these instructions:
Composr Tutorial: Disaster recovery - Composr

Do it the database method.

If you can't get the 'md5' thing mentioned working, you can enter a plain text password and use 'plain' for the m_password_compat_scheme value instead of 'md5').

Re Arvixe…

We did have a partnership with them long ago. Then they were taken over, the Arvixe CEO left, and most of the support staff were made redundant - and things descended into absolute chaos, with sites down for days. I think they're recovered a lot since, but it's left a bitter taste with me and now as a matter of principle we don't recommend any particular web hosting.
Go based on what gets good reviews in the moment and matches the price range you're comfortable with. Particularly look at sites that aren't just giving fake reviews for affiliate clicks and have actually published compative measurements of performance on the webhosts.

From “Post #7,147”, 2nd October 2020, 2:31 am

These are weird times. Back then, the Arvixe issues were somewhat isolated to a few providers, including Arvixe, but I've been getting Error code: SSL_ERROR_BAD_CERT_DOMAIN when I go to Risingnet.net main landing page, and they now push all of their hosted www traffic through some sort of proxy which removes your domain on loads and replaces it with some sort of cloud service that I believe destroys SEO. RisingNet has always been the leading unix/linux shell provider (like, forever), but something spooky is going on with them and others. Especially in religious and spiritually focused websites, there has been a collapse recently. In the macro view, everything is being consolidated. The main takeaway from this is to make sure to OWN your domains. Check the terms and conditions and DON'T assume hosting means you OWN that domain. Your mileage may vary, but I suggest buying your domain FIRST, and once you are sure you own it, then apply hosting to it. Weekly, backup your databases and download them locally. 2020 isn't quite done with us.

Hi Malatesa,

I noticed you said something in IRC about this, but you'd gone by the time I replied. I'm not sure if it relates to the topic here though.

I can see the issue on risingnet.net is because they are serving the wrong SSL certificate. They are serving the certificate from risingnet.com, and that site does work when I go to it. That's a pretty typical misconfiguration issue they must have made.

Your advice about owning domains separate to hosting is good. I have seen numerous people burned by incompetency/backruptcy of hosting companies fully controlling people's domain names as part of their overall package.

I don't know about your cloud service comments as I've not looked. It could be some kind of CDN system, which I'd hope they would let you turn off.

Web hosts can be such a pain in the butt. I think we could have a world where they don't exist at some point in the future - as residential Internet connections, open source hosting control panels, and cloud software, improve.