Forum advice and rules

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Important!
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admin is in the usergroup ‘Administrators’

How to get support, make suggestions, etc

When joining compo.sr you agree to our rules, and when you first visit the forums you click through advice. This topic just repeats this for reference.

Advice

  1. The Composr CMS forum is not an official support channel (click here for paid professional support).
    The forum is an area where community members can support each other, and it is best to help others as much as you yourself are helped – this community works best when users work together for mutual benefit.

    For members who we see strongly helping the community, for instance a creating an excellent tutorial, contributing a formal user-testing report, running a successful advocacy drive, or releasing a high-quality theme/addon, there is a far higher chance the paid staff will consider investing back with some free support.

    What if you see developers replying to other topics? It is true that Composr developers frequently visit these forums and reply to a few topics. But please don't assume they will read your post or necessarily respond, or necessarily keep responding if posted once in a topic. There are many official ways to get in touch, such as to give feedback. Just please don't ask for free 1-on-1 developer support.
  2. The moderators reserve the right to moderate the forum in accordance with the rules:
    Generally the forum has a very light touch for moderation, as we want to foster open discussion.
    However abusive and spammy behaviour in particular are not tolerated.
  3. Feedback and suggestions:
    It is the official developer policy to not comment on whether certain feedback will be incorporated into future versions, unless they have already been implemented, or have been sponsored. We have found any other policy just results in frustration and disappointment, so we hope you'll understand that.

    A good rule of thumb is to assume the developers won't necessarily implement your suggestion – so if you need a feature/modification you should either sponsor it directly with the developers, pay your own developer, or nurture some development skills of your own (which the developers encourage, we are an inclusive community after all).

    We have prepared an extensive tutorial covering all aspects of giving feedback: Problem and feedback reports, and development policies.

Rules

Welcome to the Composr community. We are an open community of Composr CMS users & developers, and aim to be welcoming to all.

Please follow these simple rules…

Decorum:
  1. No profanity (swearing) or sexualised language. Some people will be offended by it, and the forums are designed to be a comfortable environment for everybody.
  2. No violent/sexual/bigoted content. This website is not a free speech platform, it's a community. Do not paste public links to said content without clear warning about it.
  3. Stay polite and don't intimidate. If someone is not being polite, report the post, don't escalate the situation.
  4. Do not spoil the experience of others for your own petty reasons.

Rules for quality content:
  1. Do not double post.
  2. Do not 'bump' content unless at least full 5 days have passed since you posted it. If you need to find a quick response, try and get one in the chat room.
  3. Do not post spam. You may advertise your own Composr website and Composr-related services in a restrained way, but you may not advertise non-related products or services.
  4. Keep topics on-topic. Do not post "laundry lists" of unrelated questions in a single topic (even if it's your own topic), do not hijack other people's topics for unrelated discussion.
  5. Either write in clear English that is easy to understand, or post in your native language (we have automatic translation).
  6. Try and post in the most appropriate forum. You may have discussions completely unrelated to Composr, but only in the General Chat forum.

The obvious:
  1. Do not try and impersonate anybody else.
  2. Do not try and hack anybody, or spread viruses.
  3. Do not intentionally undermine the privacy of other users, e.g. doxxing.
  4. Do not do any kind of illegal activity, such as promoting illicit drug use, grooming children, or any kind of criminal incitement.

Regarding moderation:
  • These rules may be enforced at the discretion of the moderators, with whatever punitive actions considered appropriate (warnings, post deletions, post edits, closing topics, bans, etc).
  • Moderators also have the right to intercede for any reason if they feel it is important to maintain a quality experience for the users.
  • Moderators have the ability to read private content, such as private topics and inline personal posts.

Liability:
  1. It is user's own responsibility to scan content for viruses, etc.
  2. Any user breaking intellectual property laws is personally liable for it.
  3. No warranties are provided.

Privacy

Acceptance of these rules implies acceptance of the privacy policy (which includes details of how this website uses cookies).
Important!

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Item has a rating of 5 (Liked by KingBastLiked by enelson)
#4725
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Site director
Chris Graham is in the usergroup ‘Administrators’
The rules have just been updated to be more streamlined. Various pedantic rules have been removed, most have been simplified, and some new "rules for quality content" have been added.


Become a fan of Composr on Facebook or add me as a friend. Add me on on Twitter. Follow me on Minds (where I am most active). Support me on Patreon

Was I helpful?
  • If not, please let us know how we can do better (please try and propose any bigger ideas in such a way that they are fundable and scalable).
  • If so, please let others know about Composr whenever you see the opportunity or support me on Patreon.
  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying Composr on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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