Can Not update website

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#4917 (In Topic #1094)
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rgscriven is in the usergroup ‘Fan in action’
Hey guys ive been using composr for quite sometime and the issue im having and my website host is that when i run the launch upgrader then i goto Transfer across new/updatefiles in the pic provided named composr upgrader 
Composr upgrader.png

and when i press proceed i get this

error.png

but i dont no how to update it with these errors, would anyone share some light on it please on how it can be fixed so i could update my website
 
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#4921
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Chris Graham is in the usergroup ‘Administrators’
You should see a link in there to download a customised upgrader that you can extract manually. That will side-step this problem of a HTTP timeout your host is giving you.


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#4922
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Chris Graham is in the usergroup ‘Administrators’
I also checked and the file size of this upgrade is a bit high as we updated CKEditor in it.


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#4926
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rgscriven is in the usergroup ‘Fan in action’
so if i download this manual update as i dont know how to install manual updates, is it easy or where shall i place it in what folder and so on
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#4928
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Chris Graham is in the usergroup ‘Administrators’
Make sure you use the generate personalised manual upgrader link as highlighted.

Screen Shot 2018-09-07 at 12.35.46 PM.png
You're uploading the files to the directory Composr is installed in. Everything in the upgrader archive is going to already be in there, so you should see the correspondence. E.g. both have a 'sources' directory.


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Item has a rating of 5 (Liked by AdamLiked by Chris Graham)
#5300
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Jason Verhagen is in the usergroup ‘Community saint’
I just wanted to mention I've seen this error as well across three different servers recently (remote Linux VPS, my local Windows WAMP, and my local Linux LAMP servers). I traced the issue to the http_download_file call on or around line 285 of sources/upgrade.php within the case '_file_upgrade' code. That particular http_download_file call doesn't specify a timeout and defaults to a 6 second timeout.

The error probably doesn't happen to anyone doing upgrades at each point release and those that have a reasonable number of addons installed. Not doing upgrades at each point release and having an obscene number of addons installed must be causing the upgrade packs to take longer to be created and downloaded from the compo.sr website for some of my installations.

Regards,
Jason


My ocPortal Sites: Holleywood Studio / Tech Fusion Online
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#5309
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Jason Verhagen is in the usergroup ‘Community saint’
I also ran into the interrupted download problem while importing non-bundled addons (17 addons). I changed the default timeout parameter for the http_download_file function in sources/global3.php from 6.0 to 60.0 as a workaround.
 

Regards,
Jason


My ocPortal Sites: Holleywood Studio / Tech Fusion Online
My Composr Sites: NEWBotics Labs
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#5315
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Chris Graham is in the usergroup ‘Administrators’
Thanks Jason. We recently moved servers for compo.sr. We were on a modest dedicated server, and are now on a very high-spec VPS. On average we have more resources than we did before, but I figure that may not be the case for our bandwidth, hence increase in the file download times.

You are correct to point at the timeout. Usually the server-to-server transfer times are so quick that any kind of timeouts aren't going to be a problem for anything Composr is doing, but now we find a case where they are (previous cases would have just been a much rarer problem on the receiving end). Really we need the timeout to apply only to connect time or to stalled connections, not to the overall download time. I'm working on fixing this now. I'm not entirely sure yet if cURL can distinguish stalled times from overall download times, so if that's a problem I'll see what other options we have (such as increasing the timeout overall like you did).


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  • If so, please let others know about Composr whenever you see the opportunity or support me on Patreon.
  • If my reply is too Vulcan or expressed too much in business-strategy terms, and not particularly personal, I apologise. As a company & project maintainer, time is very limited to me, so usually when I write a reply I try and make it generic advice to all readers. I'm also naturally a joined-up thinker, so I always express my thoughts in combined business and technical terms. I recognise not everyone likes that, don't let my Vulcan-thinking stop you enjoying Composr on fun personal projects.
  • If my response can inspire a community tutorial, that's a great way of giving back to the project as a user.
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