Error during wizardsetup step 7 of 10

composr_quick_installer-10.beta2

Hello

I have tried to install newest ver10 beta2 today and unfortunately I came across following error on step 7:

Critical error – bailing out
Could not connect to database-server (, mysql_connect(): User 'u590371617_rage' has exceeded the 'max_user_connections' resource (current value: 3))
Details here are intended only for the website/system-administrator, not for regular website users.
» If you are a regular website user, please let the website staff deal with this problem.
Depending on the error, and only if the website installation finished, you may need to edit the installation options (the _config.php file).
ocProducts maintains full documentation for all procedures and tools. These may be found on the Composr website. If you are unable to easily solve this problem, we may be contacted from our website and can help resolve it for you.

I want to say, I am not a php wizard, I have little bit experience in hmtl/css coding etc. I have tried to contact hosting service but no replay from them yet neither I can edit user max limit by myself (using hostinger.pl).

There was similar error on setep 6 but after refresh it just dissapeared.

Is there fix/workaround. I much like this CMS and I would much appreciate help with the issue

Kind Regards
Greg

I forgot to mention, I have installed ocPortal v9 today as well, it installed and worked without any problems.

Indeed limit on the server is to max 3 users, but thats seems not to be biggest issue, maxlimit error is gone after a while (guess after uploading all the files server limit is exhausted and need to clear), tho after it is cleared there is another error right away:
"Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 235 bytes) in /home/u590371617/public_html/sources/lang_compile.php on line 268"

Here is pastebin from sources/lang_compile.php
http://pastebin.com/pdnBwTfT

I'm not an expert on this, but… I believe "max_user_connections" is an MySQL issue, and the "memory exhausted" issue belongs to PHP. This could very well be your server's config settings (php.ini, my.cnf) are too "tight" for composr, but are ok for installing v9.x.

Since there is a lot of new code under the hood of composr, the installation part could take more resources compared to v9.x (I'm just guessing here). Chris will probably have the best answer how to resolve this.

I agree max_user_connections issue is more of a server issue, I have confirmation from hosting staff it is indeed limited to 3 on free accounts I am using for testing, question is if it would be possible to add option in installation config to use specific number of user connections? (guess question is for Chris )

As for 2nd issue I presented, well unfortunately I am not php expert that is why I have asked for help ;-)

So far what I have noticed with each intallation allocated value (tried to allocate 235 bytes) is different , even lowest as 32 bytes which is kinda strenge. I will try do manual installation or use different server for it (maybe local) when I have a moment, tho I think issue is worth looking at, as it make auto installation bit troublesome for ppl with less php experience.

Edited this post, and somehow the new post below got created from my edit.

Sounds like the hosting account is restricted, which being free is understandable. Other people are reporting the byte allocation issue so maybe that's not entirely the hosting account. You should test it out on localhost, the Bitnami stacks are recommended, as they are already configured to work with ocPortal/Composr.

https://bitnami.com/stack/lamp
https://bitnami.com/stack/wamp

I have run few more tests and I came to few results.

1. Free hosting I use for testing seems too limited, more I try to install more limits I come across and "exhaustion" errors

2. I have tested v10 beta2 localy using XAMPP soft and it went thru without any issues.

3. Fatal error shows only when installing with integrated forum feature, seems installing forum take quite a lot of hosting resources during installation.

Guess changing hosting is in order :/ On the other note, some measures checking hosting setting might be good idea.

Regards
Greg

Crsnic said

I have run few more tests and I came to few results.

1. Free hosting I use for testing seems too limited, more I try to install more limits I come across and "exhaustion" errors

From “Post #93”, 18th February 2016, 2:40 pm

When I first started using ocPortal (version 7.x, I believe), it was on one of those free/low cost hosting plans. It wasn't a good experience (performance wise), and I soon went with a dedicated server, which was better. My only issues then were server configuration issues, which I worked out over time.

Well v10b2 is first CMS i have such problem with from server side, generaly all free hostings I used had no problem with configuration till now :/

The free hosting I used was suggested by someone who used them for several years without any issues. I guess I just got stuck with a not so good server.  

Hi,

It shouldn't use that memory. There was an issue in beta 1 regarding this where it basically got into a loop in the setup wizard and ran out of memory as a result. It is difficult to tackle this in this form though, because a memory failure doesn't provide any useful context in the error message. If there is an issue, it's likely it'll come up in other testing or debugging, so hold tight. If it happens after beta 3 is released please re-report.